Help centre

Frequently asked questions

Everything you need to know about searching for a helper and contacting an agency.

How does Maidagencies.sg work? +

Employers can search helper profiles, compare agencies, save preferred profiles, and send enquiries directly to the agency representing each helper.

Are agencies verified? +

Agencies are reviewed by the platform team and should provide their MOM licence details before listing publicly.

Does Maidagencies.sg employ the helpers? +

No. Maidagencies.sg is a marketplace that helps employers discover and contact licensed maid agencies.

How accurate is the information? +

Agencies are responsible for keeping their listings accurate and updated. Employers should confirm all details directly with the agency before making a decision.

Can I request a specific type of helper? +

Yes. Use the search filters or submit your household requirements so agencies can recommend suitable profiles.

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