Employer guide · Singapore

How to choose a maid agency in Singapore

A practical guide to comparing licensed maid agencies, service terms and domestic helper profiles in Singapore.

Updated 22 August 2026 · Maidagencies.sg editorial team

Choosing an agency is not only about finding an available helper. The agency will guide the placement process, explain terms and remain an important point of contact after a decision is made.

Start with licence and contact details

Confirm the agency’s MOM licence information, address and primary contact method. A clear public profile does not replace your own checks, but it makes comparison easier and gives you a useful starting point for a conversation.

Compare the service, not only the listing count

A large directory can be useful, but placement support, interview arrangements, replacement terms and clarity about fees may matter more to your household than the number of profiles shown. Ask each agency how it matches candidates to the care, language and household needs you have described.

Review relevant experience carefully

A helper profile should be discussed in context. If you need infant care, elderly support, cooking or pet care, ask the agency what prior responsibilities are relevant and what training or support is available. Avoid relying on a single short label or headline.

Use interviews to clarify expectations

An interview is the right time to discuss daily routines, rest arrangements, communication, food preferences and the boundaries of each role. The agency can advise on the process, but household expectations should be clear and respectful from the outset.