Joanne Lagrimas Lanuza is a 41-year-old single woman from San Clemente, Tarlac, Philippines. She is the youngest among four siblings, with one brother and two sisters. Her father is a retired soldier, and her mother is a housewife. Growing up in a modest family, Joanne developed a strong sense of responsibility and independence at an early age. She completed her secondary education at Bamban National High School in 2001. Afterward, she pursued a vocational course in Computer Education at St. Paul College of Technology, which she completed in 2003. This educational background helped her develop basic technical and organizational skills that she applies in her daily work. Before going abroad, Joanne worked as a saleslady for one year in the Philippines, where she gained experience in customer service and developed patience and interpersonal skills. Joanne has extensive overseas experience, having worked in Singapore for more than 13 years with various families of different nationalities. From August 2012 to Dec 2012 she worked with a Singaporean family living in a 3-bedroom HDB flat. The household consisted of three adults and two children aged 13 and 3. She was responsible for general household chores such as cleaning, laundry, ironing, and dishwashing, as well as assisting in caring for the children, particularly the younger one. From December 2012 to July 2022, she transferred to a Japanese family, where she worked for nearly ten years. The family lived in a 3-bedroom HDB and had two children aged 15 and 13. Joanne independently managed all household responsibilities, including cleaning, laundry, ironing, cooking daily meals, and car washing. She also supported the children in their daily routines, such as preparing meals and organizing their school needs. Her long service with this family reflects her reliability and ability to maintain a stable working relationship. From July 2022 to January 2024, Joanne worked for a Chinese family in a 3-bedroom condominium. The household included a couple, a 60-year-old elderly woman, and two children aged 7 and 3. Her duties included housekeeping, cooking, laundry, ironing, and marketing. She also assisted in caring for the children by helping with feeding, bathing, and supervising their activities, while providing basic support to the elderly member when needed. From January 2024 to April 2024, Joanne joined a Malaysian-Singaporean family living in a 3-bedroom HDB with an elderly couple aged 75 and two adult members. She handled general household chores, cooking, and marketing, and was also responsible for pet care, including feeding and walking two dogs daily. From April 2024 to January 2026, When the family moved to a larger landed property, Joanne continued working with them under a transferred work permit. The household then consisted of two elderly individuals, a newly wed couple, a newborn baby, and an 11-year-old child. In this role, she managed the upkeep of a bigger home, handled laundry and cleaning, assisted occasionally with newborn care, helped the older child with school routines including drop-off and pick-up, and continued her pet care duties. With her years of experience, Joanne has developed strong skills in household management, childcare, and adaptability in different family environments. She is familiar with the routines and expectations of multicultural households and is able to work independently with minimal supervision.